eComXpo October 2006: Education

All presentations available for On-Demand Replay via the eComXpo University. Click here to learn more.





A Conversation about "The Long Tail"       
Chris Anderson, Editor-in-Chief, Wired Magazine and John Battelle, Founder of FM Publishing

Abstract:
The theory of the Long Tail is that our culture and economy is increasingly shifting away from a focus on a relatively small number of "hits" (mainstream products and markets) at the head of the demand curve and toward a huge number of niches in the tail. As the costs of production and distribution fall, especially online, there is now less need to lump products and consumers into one-size-fits-all containers. In an era without the constraints of physical shelf space and other bottlenecks of distribution, narrowly-target goods and services can be as economically attractive as mainstream fare

Biographies:

Chris Anderson is Editor-in-Chief of Wired magazine, a position he took in 2001. Since then he has led the magazine to five National Magazine Award nominations, winning the prestigious top prize for General Excellence in 2005, a year in which he was also named Editor of the Year by Advertising Age magazine. He is the author of New York Times bestselling book The Long Tail: Why the Future of Business is Selling Less of More, which was published in 2006, and runs a blog on the subject at www.thelongtail.com.

Previously, he was at The Economist, where he served as U.S. Business Editor, Asia Business Editor (based in Hong Kong); and Technology Editor. He started The Economist’s Internet coverage in 1994 and directed its initial web strategy. Mr. Anderson's media career began at the two premier science journals, Nature and Science, where he served in several editorial capacities. Prior to that he worked as a researcher at Los Alamos National Laboratory’s meson physics facility and served as research assistant to the Chief Scientist of the Department of Transportation. He holds a Bachelor of Science degree in Physics from George Washington University and studied Quantum Mechanics and Science Journalism at the University of California at Berkeley.

Anderson is an officer of the Young Presidents’ Association and a regular speaker and participant at the World Economic Forum in Davos, Switzerland.

John Battelle is an entrepreneur, journalist, professor, and author who has founded or co-founded businesses, magazines and websites. Currently on leave from Graduate School of Journalism at the University of California, Berkeley, Battelle, 40, is also a founder and Executive Producer of the Web 2.0 conference and "band manager" with BoingBoing.net. Previously, Battelle was founder, Chairman, and CEO of Standard Media International (SMI), publisher of The Industry Standard and TheStandard.com. Prior to founding The Standard, Battelle was a co-founding editor of Wired magazine and Wired Ventures.

Battelle recently wrote The Search: How Google and Its Rivals Rewrote the Rules of Business and Transformed Our Culture (Penguin/Portfolio), a national bestseller, and is the monthly "Titans of Technology" columnist for Business 2.0 magazine. He also maintains Searchblog, a daily site covering the intersection of media, technology and the internet at www.battellemedia.com.

Battelle was named a "Global Leader for Tomorrow" by the World Economic Forum in Davos, Switzerland and a finalist in the "Entrepreneur of the Year" competition by Ernst & Young. He holds a bachelor's and a master's degree from the University of California, Berkeley.



Expand Your Footprint and Monetize More Engagements
Steven Denton, President, LinkShare

Abstract:
The Internet is ripe with new opportunities to expand reach and visibility. Join Steve Denton for a comprehensive overview of the current distribution landscape, including new trends, technologies, international growth opportunities, emerging spending patterns and how you can use these innovative new channels and developments to your best business advantage.


Biography:
Stephen R. Denton is the President of LinkShare Corporation, one of the Internet’s leading performance-based marketing companies. Steve joined LinkShare in 2000, and prior to becoming President, served as Senior Vice President of Client Development and Distribution Services. Prior to joining LinkShare, Steve served as Managing Director of Sales for the New York/New Jersey region of FedEx Corporate Services. Steve’s career in sales management has also included leadership positions at The Times-Mirror Company and PepsiCo. Steve has been mentioned in numerous publications, including the Wall Street Journal, Crain’s New York Business, Catalog Success, Revenue magazine and Internet Retailer, among many others.


 


Google Analytics: Converting Visitors into Buyers
Nick Mihailovski, Account Manager, Google and Paul Botto, North American Direct Sales Team, Google

Abstract:
Introducing Google Analytics. Sophisticated. Easy. Free. Google Analytics tells you everything you want to know about how your visitors found you and how they interact with your site. You'll be able to focus your marketing resources on campaigns and initiatives that deliver ROI, and improve your site to convert more visitors. In today's discussion we will present a high level overview of Google Analytics, how it differentiates from other solutions, and key reports you can use today to start improving your online performance.


Biographies:
As North American Direct Sales Team Lead for Google Analytics, Paul Botto works directly with Fortune 1000 clients to facilitate their understanding, adoption, and implementation of Google Analytics. His accounts span a wide range of verticals including automotive, finance, CPG, tech b to b, and entertainment. Prior to joining Google, Paul was at Urchin Software for 5 years where he won some of Urchin's most prestigious Fortune 500 accounts and was integral to building the success that culminated in Urchin's acquisition by Google in April 2005.

Nick Mihailovski is a Google Analytics account manager and former Urchin employee. With a Computer Science degree and sharp acumen of online marketing, Nick finds himself teaching and consulting on how best to leverage web analytics to improve client's online channel. Current clients include Fortune 500 companies across North America.




Using Web Services to Create Innovative Affiliate Applications
Alan Lewis, Developers Program, eBay

Abstract:
By using web services, many of which are available for free, you can create applications and websites that offer a more engaging user experience. Of course a better user experience can also translate to more affiliate revenue for you! Alan Lewis from eBay will use a few of eBay’s web services as a case study to show how they can be used to create innovative applications. In particular, Alan will demonstrate using the APIs that power eBay’s AdContext product to create an entirely new application.


Biography:
Alan Lewis is a technical evangelist with the eBay Developers Program and has been at eBay since 2004. He works with third parties who want to use the eBay Web Services platform to develop applications that help users sell, search, and buy on eBay. Before joining eBay he worked for a number of years as a technical writer and product manager at Blaze Software, where he helped build the market leading enterprise business rules management product. Alan has a BA in philosophy from University of California, Santa Barbara. He is a self-taught Java and C# coder. Alan blogs at alanlewis.typepad.com.



Yahoo! Search Marketing: New Advertiser Platform Preview
John Kim, Senior Director of Advertiser Product Marketing, Yahoo! Search Marketing

Abstract:
Be among the first to preview the completely redesigned, state-of-the-art Yahoo! advertiser platform launching later this year. Yahoo! Search Marketing experts will demonstrate all the new capabilities, answer your questions, and give you insight into what Yahoo! has in store next.


Biography:
John C. Kim is Senior Director of Advertiser Product Marketing for Yahoo! Search Marketing. In this role, John is responsible for understanding customer needs to define product requirements, pricing, positioning and programs to capture growth, leadership and advertising industry share. John is also currently serving as a White House appointee who advises the President on increasing the level of Asian American and Pacific Islander small business contribution to the national economy. Previously, John worked as a strategy consultant with Accenture where he advised executives at leading high-tech companies on potential new ventures and growth strategies. Prior to that, he held various marketing and product positions with Bank of America and Household International, Inc. John received an MBA from the University of Chicago, and has an undergraduate degree in economics.


 

A New Multilingual and MultiCultural Search Marketing Opportunity: The U.S. Hispanic Market
Nacho Hernandez, Founder and CEO, iHispanic

Abstract:
Having U.S. Hispanics be the largest minority and one of the most powerful Spanish speaking communities in the world with $800 Billion dollars in buying power makes it evident that companies need more than just accurate demographics and consumer data to build their Internet marketing campaigns. There must be a realistic overall strategy from marketers and commitment to achieve measurable results. Nacho Hernandez, an authority expert in this field, will guide you through learning key facts and figures about the Hispanic market, as well as provide you with direction as to how you should compliment your current online marketing efforts to include this underserved market segment.


Biography:
Ignacio "Nacho" Hernandez Jr. is an entrepreneur, consultant and public speaker who has co-founded online businesses and helped companies develop and execute Internet strategies. As the Founder and CEO of iHispanic Marketing Group (ihispanic.com), he has been involved with international business, e-commerce and marketing for the past 10 years primarily targeting the U.S. Online Hispanic Market for the last 6 years using search engine marketing tactics and internet strategy in both English and Spanish. He founded MexGrocer.com in 2000 and is now one of the very few profitable businesses in the online grocery segment. He is a regular speaker at Search Engine Strategies Conference & Expo and a member of the Search Engine Marketing Professional Organization (sempo.org), SMA-NA (sma-na.org) and the IAB Mexico to help develop the Hispanic and Latin American divisions. He's a founding Moderator for SearchEngineWatch Forums and blogger at the Search Engine Roundtable which was awarded best blog by MarketingSherpa. He holds an MBA from the IPADE Business School in Mexico City.

 

 

 

 

 

 

 


Word of Mouth Marketing: 5 Simple Tactics
Andy Sernovitz, CEO, Word of Mouth Marketing Association

Abstract:
You've heard the talk, you've heard the hype -- word of mouth marketing is the next big thing. But what, exactly, should you do to create a word of mouth marketing campaign for your company? Learn specific strategies to engage with consumers and generate positive word of mouth about your brand. Learn the 5 steps to starting an impactful, effective, sales-driving campaign. We're going to get specific here: Who to hire, where to start, and how to make it successful.
• Finding the right people to talk about you (influencers & evangelists)
• Giving them something to talk about (viral email, samples, buzz, and more)
• Creating tools to make it easier for them to talk to each other (blogs, discussions, tell-a-friend forms)
• Participating in the conversation
• Tracking and measuring results


Biography:
Andy Sernovitz, a 15-year veteran of the interactive marketing business, is CEO of the Word of Mouth Marketing Association (WOMMA). He was a Visiting Scholar at the Wharton School of Business, where he taught Internet Entrepreneurship, and is author of Word of Mouth Marketing: How Smart Companies Get People Talking.
WOMMA is the 300-member official trade association for the word of mouth marketing industry, which is building a prosperous word of mouth marketing profession based on best practices, measurable ROI, and ethical leadership.
Andy is a dynamic, fun speaker who thrills audiences with practical hands-on approach to marketing innovation. He is an inside player who works with cutting-edge marketers -- and he's great at translating those exciting new techniques to things that you can use today to make your business more successful. His popular newsletter, Damn, I Wish I’d Thought of That, provides snappy marketing advice to more than 10,000 readers each week.

 



Top 5 Research-Proven Ways to Raise Ecommerce Sales This Holiday Season
Stefan Tornquist, Research Director, MarketingSherpa, Inc.

Abstract:
Discover quick changes you can make to your email, search, and online store to raise sales -- all based on MarketingSherpa's research of 1,100 real-life ecommerce marketer's recent tests.


Biography:
As Research Director for MarketingSherpa, Tornquist conducts primary research studies as well as gathering and evaluating marketing, advertising and PR statistics data from thousands of sources. He uses this data to create MarketingSherpa's annual Benchmark Guides for Email, Search and Business Technology Marketing, among other reports.

Tornquist has been a featured speaker at events held by the Advertising Research Foundation, the Direct Marketing Association, Web Marketing Association, TechTarget and KnowledgeStorm, among many others. He has been quoted in a variety of publications, including The Wall St. Journal, BusinessWeek and Inc. Magazine, and appeared on CNBC’s Street Signs.

Prior to joining MarketingSherpa, Tornquist co-founded Bluestreak, the pioneering marketing technology company that started out in rich media and grew to become one of the industry's largest ad servers. He also co-founded and ran marketing for technology start-ups 9th Square Inc. and Waterworks Interactive Inc. as well as his own marketing and public relations consulting company.



Improve Your Pay-Per-Click Advertising Results Across All Engines
Seb Bishop, President and CMO, MIVA

Abstract:
In this sponsored presentation from MIVA, learn Pay-Per-Click success strategies from the person who launched Pay-Per-Click (PPC) in Europe, Seb Bishop President and CMO of MIVA (www.MIVA.com). This session will cover key ways to revise PPC campaigns with real, in-depth case study examples.


Biography:
Seb Bishop is President and CMO of MIVA (NASDAQ:MIVA), the global online advertising network formed following the merger of Espotting Media and FindWhat.com in 2004.
Seb co-founded Espotting Media in 2000 as the company which pioneered Search Marketing and Pay-Per-Click Advertising in the UK. He successfully expanded the business across Europe before merging with US based FindWhat.com in 2004 in a deal which valued the company at $186m.
An Internet and media visionary, Seb now leads the overall strategic and creative direction of MIVA, developing and launching innovative new advertising channels such as Pay-Per-Call and Pay-Per-Text and forming strategic partnerships with some of the world’s largest and most respected brands.
Under Seb’s leadership, the company has won a string of industry awards including ‘Most Dynamic UK Media Company’ at the Media Momentum Awards and ‘Fastest growing IT company’ in the Europe’s 500 Awards.
One of the youngest Presidents of a NASDAQ listed company at 32, Seb has also been the recipient of numerous personal accolades which recognise his achievements in the new media and advertising industries, including the Financial Times' “Top 50” Creative Businesses, Campaign Magazine's “A List” and “Faces to Watch,” Media Week's “30 Under 30,” Media & Marketing Europe's “40 Under 40,” and a finalist of the London Stock Exchange sponsored “Technology Entrepreneur of the Year” award in 2005.
Prior to setting up Espotting in 2000, Seb was a senior art director at leading advertising agencies including Rainey Kelly Campbell Rolfe/Y&R and Publicis. He created the award-winning campaign that launched Coca-Cola in Russia as well as campaigns for some of the world's most famous brands including Virgin, Diet Coke, HP, Renault and Nintendo. Seb is also Chairman of Steak Media, one of the UK's fastest growing search engine marketing agencies.




Future of Communications from Affiliate Managers to Affiliates
MODERATED BY SHAWN COLLINS - CEO, AFFILIATE TIP

Abstract:
Affiliate marketing is all about relationships, and in order to establish those relationships, you’ve got to know how to effectively communicate. It’s not sufficient to rely on e-mail and phone to work with your affiliates – it’s time you moved on to Affiliate 2.0. Learn tips and techniques for creating a bond with your affiliates through online and offline methods.

PANELISTS



Next Generation Affiliate Marketing: Taking Affiliate Marketing to the Next Level
MODERATED BY KRIS JONES- President & CEO, PepperJam

Abstract:
We will cover several important topics, including the changing face of affiliate marketers, the impact of future technologies such as web services on affiliate marketing, and transparency issues in affiliate marketing.
"The next generation of affiliate marketing panel at ecomXpo presents an opportunity for several leading experts to discuss and debate a set of solutions and ideas to problems and opportunities facing the affiliate marketing community. We will discuss pressing issues facing the affiliate marketing industry such as the future of PPC affiliates, the need by merchants for greater affiliate transparency and communication systems, and the effect of web services technology on affiliate marketing in general. For the nimble and well-prepared affiliate marketer, the next generation of affiliate marketing has never looked better."

PANELISTS

  • Linda Woods, President, PartnerCentric
  • Chris Henger , Head of Affiliate Marketing, Performics
  • Todd Crawford , Vice President of Sales and Business Development , Digital River, One Network

 



Emerging Trends and Tactics in Super Affiliate Marketing
MODERATED BY ANIK SINGAL- Founder and CEO , AffiliateClassroom.com

 


PANELISTS

 

 




Search Optimization: What's Next?
MODERATED BY SARA HOLOUBEK– FREE AGENT

Abstract:
Your site is optimized and you are actively engaged in PPC. Now what? Take a look at other formats being actively created and indexed across the web. From podcasts to YouTube videos, this is the future of search. Learn how to create new, innovative content as well as patrol negative PR through these new vehicles.


PANELISTS



Beyond Search and Contextual, Into the World of Behavorial Targeting
MODERATED BY NASTASCHA LEE – Vice President of Marketing , NEXTACTION

Abstract:
Behavioral Targeting allows marketers get better results from more targeted impressions and also show consumers ads that are relevant to them. It creates a win-win for consumers and advertisers alike– and it is growing by as much as 70%+ each year. Go beyond search and beyond contextual and see out how to implement behavioral into your campaigns.
Why should you care?
• BT has been identified by Forrester Research, Jupiter Research and eMarketer as a marketing necessity.
• BT gives you presence in major web properties at low CPC rates that you can’t get by going direct to the publishers.
• What’s more – ads show up when it makes sen$e, to select, targeted consumers with a proven interest in your offer.
• When used in conjunction with search, it can lower your CPA by as much as 40%.
• In a recent NextAction test, BT targeted ads generated a 32x increase in conversions.
• Advertisers will spend $1.2 Billion this year in BT.
Come find out how marketers are leveraging this increasingly important technique and how you can boost your conversions, revenue and sales with behavioral targeting.


PANELISTS
  • Omar Tawakol , Chief Marketing Officer, RevenueScience
  • Eric Eller , Senior Director of Product Marketing, Advertising.com
  • Matt Kain , Senior Vice President of Business Development, 247RealMedia



Click Fraud- Perspectives and Debate
MODERATED BY NICO BROOKS -Director of Search Technology, Atlas

Abstract:
In this panel discussion, we will engage in a friendly debate on the problem of click fraud and possible solutions. The panel brings together the perspectives of three media heavyweights: Shuman Ghosemajumder, Google's top fraud cop and noted media commentator; Tom Cuthbert, outspoken advocate for third-party click fraud monitoring; and Gary Kibel, leading expert on new media law. Following the debate, the audience will have the opportunity to submit questions, friendly or otherwise.


Panelists

 

 




Podcast Monetization – Is It Just a Boy’s Game?
MODERATED BY PAUL COLLIGAN - THE AFFILIATE GUY

Abstract:
The answer is a loud “NO” from these 3 visionaries in the Podcast space who have both monetized their Podcasts and are willing to explain exactly how they’ve done it. Join Paul Colligan, author of “The Business Podcasting Bible” and host of the Profitable Podcasting Podcast and his three guests as they discuss the very real world of Podcast Monetization from a distinctly female point of view.


PANELISTS

 

 

 

 

 

 

 



Podcasting
Paul Colligan - The Affiliate Guy
Abstract:

Biography:
Paul Colligan, the Affiliate Guy, is both student and teacher of all things affiliate marketing. He both runs his own successful affiliate program and provides a consultative role in the growth of a number of other high profile merchants. His newsletters are popular resources for affiliate marketers and his tools and training are sought after by the affiliate marketing community. Paul's unique understanding of (and experience in) both sides of the affiliate game places him in a unique position of strength and industry insight.


How Product Sourcing Effects the Online Community
Robin Cowie, President , Worldwide Brands

Abstract:
At Worldwide Brands, our full-time research staff is dedicated to locating and verifying legitimate wholesalers for online businesses. We provide the resources online businesses need through radio shows, ecommerce educational content, and wholesale directory products. We are the official eBay Radio product sourcing editors and are eBay certified Solution Providers. We are THE Product Sourcing Experts!

Robin Cowie is President of Worldwide Brands. He is well known for being one of the producers of The Blair Witch Project. Robin became a partner in January, 2003, bringing his entrepreneurial drive and internet marketing skills. He is co-host of the Entrepreneur Magazine E-Biz Radio Show and the Entrepreneur Magazine Product Sourcing Radio Show which air weekly. An expert in the convergence of entertainment and the Internet, Robin invites creative talents, entrepreneurs, investors and others to join him in his passion to build a global creative commerce community.


Biography:
If you're an affiliate marketer or an online retailer, you should know that Product Sourcing is the heart of selling physical goods successfully online. In this presentation, Rob Cowie, President of Worldwide Brands, will explain what Product Sourcing is, why you should be talking about it, and how it is effecting the online community.


Mobile Search Marketing – The Coming Evolution of Chief Marketing Officer to Chief Customer Officer
David Dalka, Founder, daviddalka.com

Abstract:
Are you ready for the Mobile Search Marketing era? Meeting needs via customer directed mobile search will make the difference between your brand being an adored cash machine or your brand being becoming non-existent, especially with Generation Y. Customer directed mobile search queries combined with LBS, RFID and stored preference information in conjunction with superior execution and retention efforts will outperform tired 20th century sales pitches. The evolution of Chief Marketing Officer to Chief Customer Officer commences now! Organizations that outperform will have corporate cultures that encourage bottom up innovation, recruit based on competencies and blogs and embrace customer listening fully. Have you redesigned your organization away from product pushes and towards customer listening and real-time customer-driven innovation?


Biography:
PLEASE ENTER MY ECOMXPO BLOGGING CONTEST
David Dalka's blog - alumnus of The University of Chicago GSB
David Dalka is a sales and marketing evangelist that has created revenue and retention in exponential growth organizations which thrive on learning and innovating from customer listening. David has experience in designing and driving change management in marketing and sales forces in both small and Fortune 500 organizations. David specializes in developing timely, standardized and regimented client communications and metrics in regards to advertising and financial services. He teamed to create sustainable competitive advantages via B2B account management relationships at BlackRock where he led teams that developed new quantification metrics and redefined real-time client experiences based on client feedback. BlackRock grew from 80 to 800 employees during his time there!
David holds an MBA from the University of Chicago (Chicago GSB) and a BS from DePaul University. Interests include building relationships through networking and conventions (address book now includes over 2,000 2,500 contact entries), search engine marketing, location based services/mobile search marketing, writing, public speaking and acoustic guitar music. David is also a regular contributing writer for Website Services and The Wiglaf Journal.


Customer Satisfaction: The Missing Metric for Measuring the Success of Your Online Ecommerce Initiatives
Larry Freed, President/CEO, ForeSee Results
Abstract:
As an e-commerce marketer, you probably track a lot of different metrics to measure the success of your website and online marketing efforts. But, you may be overlooking the most important metric of all: customer satisfaction.
Customer satisfaction, when measured using the proven and scientific methodology of the American Customer Satisfaction Index (ACSI), is an effective and predictive metric that shows you how your customers will behave in the future based on how satisfied they are today.
The ACSI is a leading econometric indicator produced quarterly by the University of Michigan. When applied online to measure customer satisfaction of your website and other online marketing initiatives (e.g., email), the ACSI methodology can show you…
• How satisfaction varies for different segments of your site visitor audience
• How likely visitors to your website to buy from you – online and offline
• How likely site visitors are to engage in positive word-of-mouth recommendation
• How to prioritize website enhancements based on what will have the most impact on site visitor behavior
During his eComExpo University presentation, Larry Freed will provide an overview of the ACSI methodology and discuss the benefits of applying it to the web.

Biography:
Larry Freed is President/CEO of ForeSee Results, a leading customer satisfaction management company with solutions based on the American Customer Satisfaction Index (ACSI). With 20 years of senior management experience, he has directed numerous e-commerce and technology initiatives. An expert on web customer satisfaction, Freed has spoken extensively on the topic and been quoted in numerous publications and media, including CNN, The Wall Street Journal, The Washington Post, Investor’s Business Weekly, Internet Retailer, Multichannel Merchant, Red Herring, Computerworld and others.


Aligning The Online And Offline Worlds
Tiffany M. Guarnaccia, Public Relations Manager, Searchfeed.com Corporate Communications

Abstract:
Exploring seasonal trends in Pay Per Click online advertising –Is Your Campaign Ready for the Holidays? Seasonal trends play an important role in many media campaigns, and the search engine marketing industry is no different. With all seasons, especially during holiday times, there are few campaign tips that advertisers should heed. The presentation will cover the main Do’s and Don’ts of holiday search marketing. Including how to take advantage of the generated interest and increase the marketability of your website by adding seasonal keywords.


Biography:
Tiffany is the Public Relations Manager for the Pay Per Click search engine, Searchfeed.com. In this position, she helps to provide the public and national media outlets with information regarding Pay Per Click (PPC) technology and Search Engine Marketing (SEM) relating to industry-specific Web sites and large Internet portals. You can reach Tiffany Guarnaccia at: Phone: 908-722-9951 ext. 205; Fax: 908-722-9953, Email Tiffany.Guarnaccia@Searchfeed.com.


Leveraging Your Website to Drive Incremental Profitability...
Yosi Heber, Founder and President, Oxford Hill Partners

Abstract:
While most companies have embraced the web as a tool to disseminate information about their products or services, most have not leveraged it strategically to drive significant incremental revenue. And in today's world of marketing ROI accountability, that won't help you achieve your goals. Come learn about the web's "eight strategic revenue drivers", and how you can leverage them to add to your bottom line. This session will show, through various case studies, how companies have succeeded by tapping into an enlightening array of creative approaches.


Biography:
Yosi Heber is the Founder and President of Oxford Hill Partners, LLC, a strategic marketing firm that helps companies maximize their website’s revenue potential and convert their existing web assets into money making profit centers.
Prior to forming Oxford Hill Partners, he spent four years as Chief Marketing Officer of IAC/InterActiveCorp’s EPI Division, part of Barry Diller’s internet marketing conglomerate where he worked together with sister companies Expedia, Lending Tree, Match.com, Ticketmaster, and Hotels.com.
After receiving his MBA from Wharton Business School, Heber began his career as a marketing manager on Jell-O at Kraft General Foods. Since then, he has built a highly successful track record in VP, CMO and General Management positions in both B2C and B2B across multiple industries. He spent over twelve years at Kraft General Foods and Dannon where he invented the $550 million dollar kid yogurt category, grew Dannon Light to become America’s best selling yogurt brand, and launched the most successful new kid cereal of the decade-Marshmallow Alpha Bits.
Over the past seven years, Heber has accumulated extensive profit generating internet marketing achievements driving tens of millions of dollars in new, internet related revenue streams leveraging existing websites.
His rare combination of senior level classical marketing expertise and solid web marketing “street smarts’ make him a highly sought after speaker at many major conferences and universities, including Harvard Business School, Ad:Tech, Conference Board, DMA and IIR. His work has been featured in publications such as The New York Times, USA Today, and Ad Age.


Creationist WOM vs. Evolutionist WOM
John Moore, Brand Autopsy

Abstract:
Which came first … Word-of-Mouth Marketing or Marketing worthy of Word-of-Mouth? It’s similar to the age-old question of which came first – the Chicken or the Egg – which pits Creationists against Evolutionists in heated debates. Same goes for Word-of-Mouth Marketing where in one corner you have WOM Creationists and in the other corner you have WOM Evolutionists. John Moore, the marketing doctor from the Brand Autopsy Marketing Practice, will add his unique perspective to this raging debate by dissecting the differences between Creationist WOM and Evolutionist WOM.


Biography:
For the past decade, John Moore has made his mark in the marketing world by creating, championing, and implementing marketing ideas and branding ideals for Whole Foods Market and Starbucks Coffee. Today, through his Brand Autopsy Marketing Practice, John shares business and marketing advice with small-to-midsize companies aspiring to become the next Whole Foods or Starbucks. John is also the author of the Brand Autopsy blog and the author of TRIBAL KNOWLEDGE, a business management book from Kaplan Publishing.


Link building strategies for Google
Moshe Morris, Founder and President, SEMBasics

Abstract:
In light of the latest changes to Google’s algorithms as well as future expected changes it is important to know the best current (and hopefully future) link building strategies for Google. Brief mention will be made of the various different algorithms that Google may use either now or in the future (this information will be presented in layman’s terms) and the significance that these algorithms will most likely have on linking strategies. Furthermore, the general “philosophy” behind these different algorithms will be explained so as to get a sense of the general focus one should have for their overall linking strategy. In short, Google wants relevant results and not spam (as relevant search results is essential for the financial success of their search engine) and the new algorithms are designed to make it harder to easily manipulate one’s search rankings. The links that Google is going to like the most are those which come from quality, authoritative, and/or popular sites and which are not easy to come by (i.e., an article on one of these sites with a link within the article will be worth more than an paid text link). The presentation will also focus on how to find these quality sites as well as how to get quality links on them. The new focus for linking strategies is on quality content both on-site and off-site (both of which are necessary to attract the quality links which will help one’s rankings on Google).


Biography:
Moshe Morris is the founder and president of SEMBaiscs, a search engine marketing resource center focusing on educating businessmen and professionals on how to best market their sites online. In conjunction with Internet Marketing Initiative (a leading search marketing firm) and Search Engine News (a subsidiary of Planet Ocean Communications) Moshe Morris is in the process of creating a set of search marketing tutorials for both the novice and pro, all of which can be accessed for free at SEMBasics. Moshe Morris is also Chief Research Analyst at Internet Marketing Initiative.
SEMBasics can be reached at www.sembasics.com.
Internet Marketing Initiative can be reached at www.internetmi.com.
Search Engine News is a paid online internet marketing journal. You can subscribe to their journal at www.searchenginehelp.com/sales.


Social Media Optimization
Lee Odden, CEO, TopRank Online Marketing

Abstract:
As people change the way they search, connect and interact with the web, search marketing will need to change. Strategies such as social media optimization provide search marketers a competitive edge though tactics that increase visibility, traffic and sales as a result of social search, networking and shared information channels as well as achieving a benefit to their SEO programs. This presentation from veteran Internet marketer, Lee Odden - CEO of TopRank Online Marketing, will explain the fundamentals of a Social Media Optimization strategy as well as emerging tactics to help make your search marketing program a success.


Biography:
Lee Odden is CEO of TopRank Online Marketing (http://www.toprankresults.com), a leading Internet marketing agency that specializes in helping companies improve sales and brand visibility online.
An internet marketing veteran and recognized expert on search and blog marketing, Lee is executive editor of MarketingBlog.com and has been cited by U.S. News and World Report, The Economist and the Minneapolis Star Tribune. He is a regular contributor to industry leading publications including BusinessBlogConsulting.com, AllBusiness.com, WebProNews and Search Engine Guide.
TopRank Online Marketing has been cited as one of the top 20 leading authorities on blog marketing by Onalytica in the report, “Influence and popularity on the topic of blog
Marketing” and has been rated one of the top 10 search engine optimization firms by topseos.com and Promotion World.
Lee is an active member of the DMA Search Engine Marketing Council, SEMPO and serves on the board of directors for the Minnesota Interactive Marketing Association. He is also a speaker at DMA, WebmasterWorld Pubcon, eComXpo and MIMA events on the topics of SEO, social media optimization and new media public relations.
Prior to founding TopRank, Lee served as Vice President of Development and Online Marketing for a Minneapolis-based agency where he worked with clients including Supervalu, Toro and the U.S Veteran's Administration. Lee has held various positions with direct marketing companies Fingerhut and NordicTrack over the previous six years.


Humanizing the Online Experience
Len Ostroff, CEO, Rovion

Abstract:
Individuals are exposed to more than 3,000 marketing/advertising messages each day. With more of our time being spent online, the number of messages will likely only increase. So, how does a brand break out of the clutter? Research has found that when a brand creates an emotional connection with their visitors, it positively impacts response rates, retention, and revenues. According to a recent paper by Byron Reeves of Stanford University, “Social intelligence – in the form of facial and emotional expressions, gestures, and speech and language abilities – is the essence of personalized and effective communication. Social intelligence determines engagement, attention, learning, persistence in relationships, and subjective evaluations of experience.”
So knowing that human to human interaction is critical to creating personal and effective communication (engagement), what technologies now exist that can produce a similar experience online to engage your visitors and make your brand truly stand out? This presentation will provide an overview, examples and case studies of Rovion’s InPerson video technology that has been proven to increase engagement, click through rates, retention, ultimately generating a positive ROI for the marketer.


Biography:
Len Ostroff brings a wealth of relevant experience to his role as Rovion CEO, including over 15 years of financial, operational, managerial, technical and media experience. Prior to joining Rovion, Ostroff served as the Chief Operating Officer of Sinclair Ventures, Inc., the corporate venture capital arm of Sinclair Broadcast Group (SBGI). In this role, Ostroff was responsible for all non-broadcast investment activities for one of the largest owners of television stations in the country. During his tenure, he led over 20 venture capital investments, acquisitions, bridge loans and other financings. Prior to Sinclair Ventures, Ostroff was Vice President of Information Systems at Prudential Securities, a global securities firm based in New York City, where he was responsible for setting the technical direction of all aspects of application development and support for multiple business units. Prior to joining Prudential, Mr. Ostroff held senior management positions at VIPS, a boutique technology consulting firm, and Andersen Consulting, now Accenture. Mr. Ostroff has served as a director and advisor to numerous private media and technology companies. Mr. Ostroff graduated from Lafayette College with a BA in Business and Economics.


Getting the “Right Kind” of Traffic for your business structure.
Rich Parker, Software Developer, Varisearch
Abstract:
Online affiliates want and need to drive potential customers to their point of sale. This presentation is for both affiliates and affiliate managers on a powerful, but underused, often misused tool called a ‘traffic exchange’.When used correctly, traffic exchanges can help you build a steady stream of potential customers, and improve your sub-site’s popularity on the internet.In an informal survey at eComXpo in October, 2005, we found that less than one in five attendees (< 20%) knew what a traffic exchange was, and less than one in ten actually understood how to use them correctly.This presentation covers the myths and realities behind effective traffic exchange use, and how to maximize the potential benefit based on your business structure. There are several kinds of traffic exchanges, and they each provide different benefits. This presentation can help you determine which kinds of traffic exchanges will help you grow, or slow you down.

Biography:
Rich Parker has been a software developer since 1981, with a primary emphasis on interconnecting systems (connecting computers together for specific needs). He has developed software in over 36 programming languages and 4 human languages (5 if you include “geek”). The software was developed for various firms, and has run in 16 different time zones. He has been developing software for the internet since 1996, and is the founder of VariSearch.
VariSearch, started in 2004, has the stated goal of “helping sites get seen on the internet”. The company has developed an interactive directory system (VariSearch.com), the largest multi-script traffic exchange network online (VS-TEN), The Link Ring, which helps websites get incoming links on existing sites, as well as VS-TrEx, it’s premier traffic exchange offering.


 

Giving your Checkout a tune up
Craig Smith, Founder and Managing Director, Trinity Insight

Abstract:
This presentation discusses the importance of the user experience within the checkout process. Included in the presentation is a framework for retailers to gauge their checkout process and identify areas of improvement. A look into checkout best practices is also provided as two of the leading retailers in our industry are discussed.

This presentation is geared to any eCommerce executive who wants to leverage cart/checkout data in order to systematically improve sales and conversion.


Biography:
Craig Smith who is the founder and managing director of Trinity Insight LLC, a leading consultancy for the online retail sector. Craig's experience in eCommerce goes back to 1998 when online commerce first started gaining mainstream penetration. It is this deep eCommerce experience which drives Trinity Insight as the firm is only focused on helping companies in the multi-channel retail sector.
Craig has developed eCommerce planning deliverables for some of America's most recognized brands and has developed strategic documentation for many eCommerce business initiatives, including an in-store pickup project and reverse logistics system implementation. He also worked as a consultant for the eCommerce business unit at CIGNA Corporation. At CIGNA, Craig researched and developed the functionality requirements for MyCigna.com and was responsible for conducting the research for an online eligibility and enrollment project that was estimated to save the enterprise $3.4mm in paper and productivity.
Craig has a MBA in eBusiness from Temple University and a BA in Marketing from The Pennsylvania State University. He has been quoted in numerous publications discussing eCommerce including Internet Retailer, Apparel Magazine, Practical eCommerce, and thestreet.com. He is also part of the executive forum of Coleman Research Group, an invitation only organization that serves institutional investors with expertise. Craig provides eCommerce perspectives and insights into Internet business models.



Link Building Your Way to the Top of the Rankings
Stephen Spencer, Founder and President, Netconepts and Eric Ward, Founder, ericward.com

Abstract:
Links are the currency of the search engines. Without good inbound links to your web site, your SEO efforts will be in vain. Link building is arguably the most difficult, most misunderstood, and most poorly executed aspect to SEO. Join SEO and link-building experts Stephan Spencer and Eric Ward as they guide us through the quagmire and show us the way to great search engine rankings. You will learn:
* Google's PageRank scores: red herring or useful metric?
* What makes a link valuable or not
* Creative strategies for building link-worthy content
* What works when approaching webmasters with link requests
* Pitfalls to avoid if buying or bartering links


Biography:
Stephan Spencer (stephan@netconcepts.com) is founder and President at Netconcepts (www.netconcepts.com), an 11-year-old SEO specialist web agency. Clients include HSN, AOL, Verizon SuperPages.com, REI, Gorton's, Cabela's, InfoSpace, The Sharper Image, Northern Tool, and Sara Lee Direct, to name a few. He has contributed to publications such as DM News, MarketingProfs.com, Multichannel Merchant, Practical Ecommerce, and Catalog Age. Stephan is a frequent speaker on Internet marketing topics at conferences for the DMA, Shop.org, Search Engine Strategies, and others.

Eric Ward (eric@ericward.com) founded the Web's first service for publicizing Web content back in 1994, and he still offers these services today. His client list is a who's who of online brands. Eric is best known as the person behind the original linking campaigns for Amazon.com Books, The Link Exchange, Microsoft.com, Rodney Dangerfield, WarnerBros, The Discovery Channel, the AMA, and The Weather Channel. His services won the 1995 Tenagra Award for Internet Marketing Excellence, and he was selected as one of the Web's 100 most influential people by Websight magazine in 1997. Eric also wrote the Link Building column for ClickZ, the NetSense column for Ad Age magazine, and is a 4-star speaker at major industry conferences.


Top Tactics for Revving Up the Search Results of E-Commerce Sites
Amanda Watlington, Searching For Profit

Abstract:
For e-commerce merchants, search is an effective and efficient means for capturing the attention and engagement of shoppers. To enjoy the business results possible from search, marketers must constantly reposition their site, its offering, and its search marketing. In this presentation, you will be exposed to a number of tactical options you can use to:
- Increase the number of new visitors from search
- Increase your organic search visibility
- Improve your pay-per-click ROI
- Improve your online sales performance


Biography:
Amanda has been working with the Web since 1993 and is a renowned expert in the search industry, where she has developed patent-pending tools and methodologies for search marketing. With over twenty years of experience as a communications, sales and business strategy consultant, and over ten years as a Web marketer, Amanda has broad strategic expertise and solid tactical experience. For clients, Amanda has developed award-winning print, Web, training, and presentation media. Her current practice focuses on search marketing for e-commerce sites and how to leverage the search marketing potential of emerging technologies such as blogs, podcasting, Vblogging and RSS.
She is a sought-after presenter and a recognized industry thought leader. She has appeared regularly as a speaker at Search Engine Strategies, ad:tech, DMA’s Catalogue, Annual and Internet Marketing events, and at WebmasterWorld’s Search conferences. She has also served on IAB’s Search and Research Councils. She is the Immediate Past-Co Chair of DMA’s Search Engine Marketing Council and is Co-Chair of the Web Analytics Association’s Research Committee.
 
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